Burning smells, sparks & scorching
A burning smell or sparks from an outlet, switch or the panel usually means overheating at a connection. We isolate the problem, find the cause and repair it properly.
Emergency electrical repairs
Burning smell, sparking outlet, no power or storm damage? Don't wait on a form — call Tenz Electric. A qualified electrician will find the problem, make it safe and explain the repair, for homes in Asheville, Hendersonville and surrounding communities.
What we handle
When something electrical is unsafe, the first job is making it safe. Then we find the cause and give you clear options for the repair.
A burning smell or sparks from an outlet, switch or the panel usually means overheating at a connection. We isolate the problem, find the cause and repair it properly.
When part or all of your home loses power and it isn't a utility outage, we track down the fault and restore power safely.
Wind, falling limbs and lightning can damage outdoor wiring and electrical equipment. We assess the damage, make it safe and repair it.
If part of your system is unsafe, we isolate it so the rest of your home can stay powered while the repair is planned.
Know the signs
If you see fire or heavy smoke, get everyone out and call 911 first.
Our process
Tell us what's happening. We confirm a real arrival window.
A qualified electrician finds the actual cause — not the easy guess.
You see straight forward options and approve the price before work starts.
Permitted where required, labeled, tested and left tidy.
Our best-in-the-business 5-year part guarantee and lifetime labor guarantee.
You approve the price before we pick up a tool. No hourly surprises, no add-ons at the end.
Our best-in-the-business 5-year part guarantee and lifetime labor guarantee.
Questions
Still unsure? Call our Arden office and we'll walk you through it in plain English.
Burning smells, sparks, smoke or scorch marks, a breaker that trips the moment you reset it, water near electrical equipment, storm damage, or loss of power that isn't a utility outage. If you're not sure, call us and we'll talk it through.
If it's safe, turn off the breaker for the affected circuit, or the main breaker if you can't tell which one. Don't touch damaged wiring, stay away from water near electrical equipment, and keep children and pets clear. If there's fire or heavy smoke, leave the house and call 911.
If your neighbors are out too, it's most likely a utility outage — report it to your power company. If it's only your home, or only part of it, call us.
Yes. We assess storm damage to outdoor wiring and electrical equipment, make it safe and repair it.
Call us right away so we can talk through what's happening. We offer same day service for most electrical needs, and we'll confirm a real arrival window when you call.
Related services
Where we work
Emergency electrical repairs for homes in Asheville, Hendersonville, Waynesville and surrounding communities across Buncombe, Henderson, and Haywood Counties.
Service area: Buncombe, Henderson, and Haywood Counties
See all residential electrical servicesTalk to Tenz Electric today. Straight answers, upfront pricing, and work backed by our 5-year part and lifetime labor guarantee.