Privacy Policy

Last updated: October 21, 2026

Tenz Electric respects your privacy. This Privacy Policy explains what information we collect when you visit our website, contact us, or receive service from us, and how that information is used.

Information We Collect

When you contact us or submit a scheduling request, we may collect:

Your name, phone number, email address and service address
Details about the electrical service you are requesting
Information you share with our team by phone or in person

How We Use Information

We use the information you provide to:

Respond to your inquiries and scheduling requests
Schedule, dispatch and complete electrical service
Send appointment reminders, dispatch notifications, billing notifications and job completion surveys
Provide customer support and improve our service

SMS Communications

SMS Consent

Tenz Electric will be collecting opt-ins verbally from customers. Customers will be able to opt in to receive messages either in person at their physical location or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Customers will be verbally informed that message and data rates may apply, message frequency may vary, and they can text HELP for support or more information and STOP to unsubscribe at any time, after which no further messages will be sent. They will also be informed that their information will not be shared with third parties for marketing purposes.

By submitting our contact form and signing up for texts, you consent to receive text messages from Tenz Electric at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.

Text STOP to unsubscribe at any time. Text HELP for help. Mobile information and SMS opt-in consent will not be shared with third parties for marketing purposes.

Information Sharing

Tenz Electric does not sell your personal information, and we do not share your information with third parties for their marketing purposes. We may share information only with service providers that help us operate our business (such as scheduling and messaging tools), or when required by law.

We do not sell or share your mobile information with third parties, including affiliates, for their own marketing purposes.

Data Security

We use reasonable administrative and technical measures to protect the information you provide. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Cookies / Website Analytics

Our website may use cookies and similar technologies that are necessary for the site to function and to understand general website usage. You can control cookies through your browser settings.

With your permission, we use Google Analytics to understand how visitors use our website, and Google Ads to measure how our advertising performs and to show relevant ads. These Google services may collect information such as the pages you visit, your device and browser type, approximate location and how you arrived at our site, and Google receives this information for these measurement and advertising purposes. Where the law requires your consent, these cookies stay off until you accept them. You can change or withdraw your choice at any time using "Cookie Settings" at the bottom of any page. You can also manage Google ad personalization at adssettings.google.com or opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

Your Choices

Reply STOP to any text message to stop receiving texts.
Reply HELP for help, or contact us using the information below.
You may ask us to update or correct the information we have about you.

Contact Us

Questions about this Privacy Policy? Contact us:

Tenz Electric Co.
565 Long Shoals Rd, Ste 203, Arden, NC 28704
Phone: (828) 438-8369
Email: info@tenzelectric.com